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Returns & Exchanges

Due to the perishable nature of our products, we do not accept returns; however, we are committed to your satisfaction and will offer a replacement or refund if your order arrives damaged or incorrect.

Return Process

  • 1.
    Review Our Policy

    Ensure your request is submitted within 30 days of delivery and pertains to damaged goods, missing items, or quality concerns.

  • 2.
    Contact Support

    Email our customer experience team with your order number and a brief description of the issue to initiate your claim.

  • 3.
    Submit Documentation

    Provide clear photos of the shipping box and the damaged product labels to help our team verify the claim and improve our shipping process.

  • 4.
    Resolution

    Once approved, we will process a full refund to your original payment method or ship out a replacement order at no additional cost.