Returns & Exchanges
Due to the perishable nature of our products, we do not accept returns; however, we are committed to your satisfaction and will offer a replacement or refund if your order arrives damaged or incorrect.
Return Process
- 1.Review Our Policy
Ensure your request is submitted within 30 days of delivery and pertains to damaged goods, missing items, or quality concerns.
- 2.Contact Support
Email our customer experience team with your order number and a brief description of the issue to initiate your claim.
- 3.Submit Documentation
Provide clear photos of the shipping box and the damaged product labels to help our team verify the claim and improve our shipping process.
- 4.Resolution
Once approved, we will process a full refund to your original payment method or ship out a replacement order at no additional cost.